Genesys.com - SEO Checker

Overview of the SEO Check
Meta information
90% 
Page quality
75% 
Page structure
100% 
Link structure
46% 
Server
77% 
External factors
100% 
SEO Score
Response time
0.44 s
File size
957.20 kB
Words
1397
Media files
50
Number of links
128 internal / 24 external

Task list of SEO Improvements

Meta specifications

Title
(Critically important)
AI-Powered CX | Genesys Cloud
The length of the page title is perfect. (297 pixels out of 580 max pixel length)
There are no duplicate words in the title
Meta description
(Critically important)
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
The length of the meta description is perfect. (853 pixels out of 1000 max pixel length)
Crawlability
(Critically important)
There are no problems in accessing the website.
Canonical URL
(Important)
https://www.genesys.com/
There is a valid canonical link specified.
Language
(Somewhat important)
Language detected in text: en
Language defined in HTML: en-us
Server location: United States of America
The following language is defined by HTML: en-us
Alternate/Hreflang Links
(Somewhat important)
An URL is specified multiple times in alternate links.
Other meta tags
(Somewhat important)
There is no rel next meta tag on this page.
There is no rel prev meta tag on this page.
Domain
(Somewhat important)
The domain is no subdomain.
The domain length is good.
The domain does not contain non-latin characters.
Page URL
(Somewhat important)
No parameters were found in the URL.
No session ID was found in the URL.
The URL does not have too many subdirectories.
Charset encoding
(Somewhat important)
The charset encoding (UTF-8) is set correctly.
Doctype
(Nice to have)
The doctype HTML 5 is set correctly.
The doctype is placed at first in the HTML code.
Favicon
(Nice to have)
The favicon is linked correctly.

Meta tags

NameValue
viewportwidth=device-width, initial-scale=1, shrink-to-fit=no
descriptionGenesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
robotsmax-image-preview:large
msapplication-TileImagehttps://www.genesys.com/media/cropped-favicon32-270x270.png
generatorWP Rocket 3.17.2.1
custom meta field2017-11-28T23:19:07-08:00
langen-us
twitter:cardsummary_large_image
twitter:titleAI-Powered CX | Genesys Cloud
twitter:descriptionGenesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
twitter:site@Genesys
twitter:imagehttps://www.genesys.com/media/Meta-Image_1280x720.png
twitter:creator@Genesys
og:localeen_US
og:titleAI-Powered CX | Genesys Cloud
og:descriptionGenesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
og:urlhttps://www.genesys.com/
og:site_nameGenesys
og:typewebsite
og:imagehttps://www.genesys.com/media/Meta-Image_1280x720.png
og:image:secure_urlhttps://www.genesys.com/media/Meta-Image_1280x720.png
og:image:width1280
og:image:height720
charsetUTF-8

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Page quality

Content
(Critically important)
There are 2 text duplicates on this page:
  • Duplicate: Unlock employee potential with built-in AI that simplifies management ...
This page contains 1397 words. That's ok.
29.3% of the text are stop words.
Keywords used in the page title are also used in the page content. That's good!
Words from the H1 heading are used in the page content.
The page contains a listing, which indicates a good text layout.
18 paragraphs were found on this page.
The text content is perfect.
No placeholders texts or images were found.
The average number of words per sentence of 16.1 words is good.
Frames
(Critically important)
This page does not use a frameset.
Mobile optimization
(Somewhat important)
The file size of the HTML document is very large (957.2 kB).
A viewport "width=device-width, initial-scale=1, shrink-to-fit=no" is provided.
At least one Apple touch icon is specified.
Bold and strong tags
(Somewhat important)
The usage of strong and bold tags is perfect. We recommend the use of up to 28 tags for this page.
Image SEO
(Somewhat important)
10 images have no alt attribute. The content of alt attributes is used by search engines.
Social Networks
(Nice to have)
There are only a few social sharing widgets on the page. Make your website popular in social networks with social sharing widgets.
Additional markup
(Nice to have)
No additional page markup was found.
HTTPS
(Somewhat important)
This website uses HTTPS to protect privacy and integrity of the exchanged data.
All included files are also transferred via HTTPS.

Media list

URLAlt attributeTitle
...s-kraken/logo/genesys-com-full-color.svgGenesys.com logo
data:[...] Base64No alt attribute provided
data:[...] Base64No alt attribute provided
data:[...] Base64No alt attribute provided
data:[...] Base64No alt attribute provided
data:[...] Base64No alt attribute provided
...s-kraken/logo/genesys-com-full-color.svgGenesys.com logo
data:[...] Base64Guidance icon
data:[...] Base64Cloud icon
data:[...] Base64Tag icon
data:[...] Base64No alt attribute provided
data:[...] Base64No alt attribute provided
data:[...] Base64No alt attribute provided
data:[...] Base64Virgin atlantic x300
data:[...] Base64Coca cola bottlers logo
data:[...] Base64Rabobank logo x250
data:[...] Base64Electrolux logo x250
data:[...] Base64Unisys x280png
data:[...] Base64No alt attribute provided
data:[...] Base64EX-2a-card-2
data:[...] Base64AppFoundry-Graphic-3
data:[...] Base64No alt attribute provided
data:[...] Base64Resource thumbnail_The Levels of Experience Orchestration option2
data:[...] Base64Resource thumbnail_Steps to unify your tech stack and build an AI strategy for enhanced experiences
data:[...] Base64Resource thumbnail_The Genesys Cloud AI progressive adoption model
data:[...] Base64Kiwibank logox125
data:[...] Base64Ndvh 100x100
data:[...] Base64City of clearwater x300
data:[...] Base64Aeromexico rgb x300
data:[...] Base64Benifylogox300
data:[...] Base64Kiwibank hero
data:[...] Base64Two asian female hikers climbing up silhouette mountain cliff . helping ,helps and team work concept.
data:[...] Base64Siblings taking selfie with their dog
data:[...] Base64Aeromexico hero3
data:[...] Base64Female student using smartphone in college library
data:[...] Base64Contactcenter leader leader
data:[...] Base64Best usability 2024
data:[...] Base64Users love us fall 2024
data:[...] Base64Ai
data:[...] Base64Top 50 contact center
data:[...] Base64Leader asiapacific leader
data:[...] Base64Latam fall 2024
data:[...] Base64Contactcenterworkforce leader emea leader
data:[...] Base64Buyers choice gradient 2025
data:[...] Base642024 toprated trustradius gradient
data:[...] Base64MQ - MVP Homepage & Mega Menu launching 1030 - 293x184
data:[...] Base64Report_thumbnail_IDC_option1
data:[...] Base64Report_thumbnail_Forrester_option2
data:[...] Base64Genesys logo mark

Page structure

H1 heading
(Critically important)
Transform your CX for the age of AI
The H1 heading is perfect.
Headings
(Important)
The heading structure is perfect.

Heading structure

Heading levelContent
H1 Transform your CX for the age of AI
H2 Deliver the future of customer and employee experience today — all built on our AI-powered experience orchestration platform.
H2 Personalize experiences at scale with a trusted platform
H2 Innovate faster across your contact center and beyond
H2 Redefine what’s possible for CX with AI-Powered Experience Orchestration
H2 Trending topics at Genesys
H2 Customer success stories
H2 Analysts and users agree — Genesys is a leader
H2 See Genesys Cloud CX in action
H3 Genesys Cloud CX
H3 Customer experience in the age of AI
H4 Genesys Cloud EX
H4 AppFoundry Marketplace
H4 The Levels of Experience Orchestration
H4 Steps to unify your tech stack and build an AI strategy for enhanced experience
H4 The Genesys Cloud AI progressive adoption model
Some internal link anchor texts are too long.
Some internal links have dynamic parameters. All internal URLs, which are not marked as nofollow, should not contain dynamic parameters.
Some anchor texts are used more than once.
The number of internal links is ok.
There are 24 external links on this page.
LinkAttributesAnchor text
https://www.genesys.com/Subdomain IMG-ALT Genesys.com logo
/genesys-cloudGenesys Cloud CX Deliver personalized experiences at scale with an all-in-one contact center.
/genesys-cloud-exGenesys Cloud EX Drive employee efficiency in your contact center and beyond with a WEM standalone solution.
https://appfoundry.genesys.com...New window External Subdomain AppFoundry® Marketplace Extend the Genesys Cloud platform with pre‑integrated apps.
/capabilities/developmentDev Tools and Public APIs
/capabilities/cloud-architectureCloud architecture
/capabilities/security-and-com...Security and trust
/capabilities/global-availabilityGlobal availability
/capabilities/integrations-appsIntegrations
/capabilities/ai-and-automationAI and automation Realize value faster with purpose-built AI that’s easy to deploy, control and optimize.
/capabilities/call-center-soft...Contact center software Optimize with intelligent automation and embedded AI that delivers value from day one.
/capabilities/digitalDigital customer engagement Seamlessly connect on any channel with humans and AI-powered bots.
/capabilities/customer-journey...Customer journey management Connect data silos to orchestrate and optimize end-to-end customer and employee experiences.
/capabilities/wem-workforce-en...Workforce engagement management​ Unlock employee potential with built-in AI that simplifies management and drives impact and retention.
/capabilities/cloud-architectu...Cloud architecture and open platform Innovate continuously, scale globally and build any customer experience.
/capabilitiesAll capabilities
/solutions/financial-servicesBanking Build trust and loyalty with seamless banking experiences across channels — every time.
/solutions/healthcareHealthcare Create secure, connected patient experiences that transform their care at scale.
/solutions/retailRetail Personalize every shopping experience with scalable retail support your customers can count on.
/solutions/insuranceInsurance Keep up with policyholder demands across channels using an AI-powered technology platform.
/solutions/governmentGovernment Deliver secure, trusted digital government services that exceed customer expectations.
/customer-storiesMore industries Discover how companies across industries achieve their specific goals with Genesys.
/resources/five-trendsetters-i...Discover how pioneering organizations are reshaping the landscape of customer experience. Get ebook
/customer-storiesLeading brands worldwide are making customer experience a competitive differentiator with Genesys. Customer stories
/customer-storiesCase studies
/customer-experience/customer-...Customer success
/customer-success/professional...Professional services
https://genesys.my.site.com/cu...New window External Subdomain Product support
https://beyond.genesys.com/exp...New window External Subdomain Training and certification
https://community.genesys.com/...New window External Subdomain Customer communities
https://www.genesys.com/gcapAdvocacy program
https://developer.genesys.cloud/New window External Subdomain Developer center
/customer-stories/modivcareSee how Modivcare saved over $17M since implementing a digital-first strategy. Read more
https://www.genesys.com/partnersGenesys delivers an ecosystem of world-class partners and alliances that enable businesses to achieve their unique goals. See partners
/partners/global-strategic-all...Strategic alliances
https://appfoundry.genesys.com...New window External Subdomain AppFoundry® Marketplace
/partners/partner-finderFind a partner
/partners/genesys-partner-port...Become a partner
https://www.genesys.com/partnersPartner programs
https://genesyspartner.force.c...New window External Subdomain Partner portal
/company/newsroom/awards-and-r...Genesys received a 5-star award in the 2024 CRN Partner Program. Learn more
https://www.genesys.com/resourcesDiscover the latest research, reports and resources to orchestrate more connected experiences. All resources
/resources?tct=report,practica...Reports and guides
/resources?tct=demo,videoDemos and videos
https://www.genesys.com/eventsWebinars and events
https://www.genesys.com/blogBlogs
https://www.genesys.com/podcastPodcasts
https://beyond.genesys.com/exp...New window External Subdomain Text duplicate Training and certification
https://know.genesys.com/New window External Subdomain Product knowledge
https://www.genesys.com/developerDevelopment
/resources/customer-experience...Explore customer experience in the age of AI. Move beyond the hype and see how AI can work for you. Get the report
https://www.genesys.com/companyYour company is in the experience business — even if you don't know it yet. Discover how an empathy-first approach is the key to lasting success with custome...
https://www.genesys.com/companyAbout us
/company/newsroomNews
/company/careersCareers
/company/leadershipLeadership
/company/sustainabilitySustainability
/company/newsroom/awards-and-r...Awards and recognition
/resources/gartner-magic-quadr...Genesys named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service Read more
https://www.genesys.com/loginLog in
https://www.genesys.com/?sSubdomain Search
/campaign/genesys-cloud-guided...Product tours See all that Genesys has to offer
IMG-ALT Guidance icon
/campaign/request-a-demoProduct demo Watch the Genesys Cloud platform in action
IMG-ALT Cloud icon
https://www.genesys.com/pricingPricing and plans Find the plan that’s right for your business
IMG-ALT Tag icon
/contact-usOr talk with a Genesys expert
https://www.genesys.com/Anchor Get started
/campaign/request-a-demoRequest a demo
/customer-stories/virgin-atlanticSubdomain IMG-ALT Virgin atlantic x300
A-TITLE Virgin Atlantic
/customer-stories/coca-cola-bo...Subdomain IMG-ALT Coca cola bottlers logo
A-TITLE Coca-Cola Bottlers’ Sales and Services
/customer-stories/rabobankSubdomain IMG-ALT Rabobank logo x250
A-TITLE Rabobank
/customer-stories/electrolux-g...Subdomain IMG-ALT Electrolux logo x250
A-TITLE Electrolux Group
/customer-stories/unisysSubdomain IMG-ALT Unisys x280png
A-TITLE Unisys
/genesys-cloudGenesys Cloud CX Our AI-powered, all-in-one solution maximizes your impact across every experience and every channel. Explore Genesys Cloud CX
/genesys-cloud-exGenesys Cloud EX Optimize your employee experience and deliver results with a standalone workforce engagement management solution.
IMG-ALT EX-2a-card-2
https://appfoundry.genesys.com...New window External Subdomain AppFoundry Marketplace Extend the Genesys Cloud™ platform with hundreds of pre-integrated apps from industry-leading partners.
IMG-ALT AppFoundry-Graphic-3
/capabilitiesView all capabilities
/capabilities/ai-and-automationText duplicate AI and automation Realize value faster with purpose-built AI that’s easy to deploy, control and optimize.
/capabilities/call-center-soft...Contact center software Optimize with intelligent automation and embedded AI that delivers value from Day One.
/capabilities/digitalText duplicate Digital customer engagement Seamlessly connect on any channel with humans and AI-powered bots.
/capabilities/customer-journey...Text duplicate Customer journey management Connect data silos to orchestrate and optimize end-to-end customer and employee experiences.
/capabilities/wem-workforce-en...Workforce engagement management Unlock employee potential with built-in AI that simplifies management and drives impact and retention.
/capabilities/cloud-architectu...Cloud architecture and open platform Innovate continuously, scale globally and build any customer experience (CX) with an open CX platform.
/experience-orchestrationLearn more
/resources/customer-experience...Subdomain Report Customer experience in the age of AI Research shows CX leaders are using AI to enhance their customer experiences. Learn how customer service agents a...
/blog/post/the-levels-of-exper...Blog The Levels of Experience Orchestration
IMG-ALT Resource thumbnail_The Levels of Experience Orchestration option2
/webinars/steps-to-unify-your-...Webinar Steps to unify your tech stack and build an AI strategy for enhanced experience
IMG-ALT Resource thumbnail_Steps to unify your tech stack and build an AI strategy for enhanced experiences
/resources/the-genesys-cloud-a...eBook The Genesys Cloud AI progressive adoption model
IMG-ALT Resource thumbnail_The Genesys Cloud AI progressive adoption model
/customer-storiesView all stories
https://www.genesys.com/Anchor IMG-ALT Kiwibank logox125
A-TITLE Kiwibank
https://www.genesys.com/Anchor IMG-ALT Ndvh 100x100
A-TITLE National Domestic Violence Hotline
https://www.genesys.com/Anchor IMG-ALT City of clearwater x300
A-TITLE City of Clearwater
https://www.genesys.com/Anchor IMG-ALT Aeromexico rgb x300
A-TITLE Aeromexico
https://www.genesys.com/Anchor IMG-ALT Benifylogox300
A-TITLE Benify
/customer-stories/kiwibankSubdomain “Genesys Cloud AI offers a much richer, personalized customer experience. For example, it provides personality to our voicebot that’s consistent with the Kiw...
IMG-ALT Kiwibank hero
/customer-stories/national-dom...Subdomain “Genesys Cloud offered the best interface, the most transparent pricing and the greatest options for integration. The last point was key as we wanted to esca...
IMG-ALT Two asian female hikers climbing up silhouette mountain cliff . helping ,helps and team work concept.
/customer-stories/city-of-clea...Subdomain “The change in employee happiness has been so apparent that it’s been noted to other departments by our city manager who receives hardly any complaint calls ...
IMG-ALT Siblings taking selfie with their dog
/customer-stories/aeromexicoSubdomain “What stood out about Genesys was the ease of adapting the platform to fit our needs. The ease of integrating with other third-party systems such as Salesfor...
IMG-ALT Aeromexico hero3
/customer-stories/benifySubdomain “We’ve fully optimized our data, bots and channels from both Genesys and Salesforce, with no coding required. That’s massive. It means fewer open tabs and sc...
IMG-ALT Female student using smartphone in college library
/resources/gartner-magic-quadr...Gartner® Magic Quadrant™ for 2024 Contact Center as a Service Genesys named a Leader in Contact Center as a Service (CCaaS) solutions
IMG-ALT MQ - MVP Homepage & Mega Menu launching 1030 - 293x184
/resources/idc-marketscape-wor...IDC MarketScape reports on conversational AI Genesys named a Leader for omnichannel conversational AI solutions
IMG-ALT Report_thumbnail_IDC_option1
/resources/the-forrester-wave-...The Forrester Wave: Contact Center as a Service, Q1 2023 Genesys recognized as a Leader in CCaaS
IMG-ALT Report_thumbnail_Forrester_option2
https://www.genesys.com/Anchor See Genesys Cloud CX in action Talk with an expert to see firsthand how you can transform customer and employee experiences today. Get started
/contact-usSubdomain Contact us
/genesys-cloudSubdomain Genesys Cloud CX
/genesys-cloud-exSubdomain Genesys Cloud EX
https://appfoundry.genesys.com...External Subdomain AppFoundry
/capabilitiesSubdomain All platform capabilities
https://www.genesys.com/pricingSubdomain Pricing
/resources?tct=demoDemo
https://www.genesys.com/loginSubdomain Login
https://genesys.my.site.com/cu...External Subdomain Text duplicate Product support
/customer-success/professional...Subdomain Text duplicate Professional services
https://know.genesys.com/External Subdomain Genesys Knowledge Network
https://genesys.my.site.com/cu...External Subdomain Communities
https://beyond.genesys.com/exp...External Subdomain Text duplicate Training and certification
https://developer.genesys.cloud/External Subdomain Developer Center
https://status.mypurecloud.com/External Subdomain System status
/resources?tct=report,practica...Text duplicate Reports and guides
/resources?tct=demo,videoText duplicate Demos and videos
https://www.genesys.com/eventsSubdomain Text duplicate Webinars and events
https://www.genesys.com/blogSubdomain Blog
https://www.genesys.com/podcastSubdomain Podcast
https://www.genesys.com/resourcesSubdomain All resources
/experience-orchestrationSubdomain Experience orchestration
/customer-storiesSubdomain Customer stories
https://www.genesys.com/partnersSubdomain Partner overview
/partners/global-strategic-all...Subdomain Text duplicate Strategic alliances
/partners/channel-partnersSubdomain Channel partners
/partners/technology-and-appfo...Subdomain AppFoundry partners
/partners/global-system-integr...Subdomain System integrators
/partners/independent-consultantsSubdomain Independent consultants
https://genesys.my.site.com/Ge...External Subdomain Text duplicate Partner portal
/company/careersSubdomain Text duplicate Careers
/global-officesSubdomain Global offices
/company/leadershipSubdomain Text duplicate Leadership
/company/sustainabilitySubdomain Text duplicate Sustainability
/company/trustSubdomain Trust Center
/company/newsroom/awards-and-r...Subdomain Awards
/company/newsroomSubdomain Newsroom
/company/legalSubdomain Legal
https://www.linkedin.com/compa...New window External Subdomain A-TITLE Visit us on LinkedIn
https://www.instagram.com/gene...New window External Subdomain A-TITLE Visit us on Instagram
https://x.com/GenesysNew window External A-TITLE Visit us on X
https://www.facebook.com/Genesys/New window External Subdomain A-TITLE Visit us on Facebook
https://www.youtube.com/user/G...New window External Subdomain A-TITLE Visit us YouTube
https://www.genesys.com/blogNew window A-TITLE Visit our blog
https://www.genesys.com/subscribeSubdomain Subscribe to newsletter
/company/legal/terms-of-useTerms of use
/company/legal/privacy-policyPrivacy policy
https://www.genesys.com/subscribeSubdomain Email subscription
https://help.mypurecloud.com/a...External Subdomain Accessibility
/sitemap.xmlSitemap

Server configuration

HTTP redirects
(Critically important)
This page redirects to "https://www.genesys.com/"
HTTP header
(Important)
No X-Powered HTTP header is sent.
This page uses GZip for compressed data transmission.
Performance
(Somewhat important)
The page response time of 0.44 seconds is longer than the recommended limit of 0.4 seconds. A high response time unnecessarily slows down search engine crawling and results in bad user experience as well.
The file size of the HTML document is very large (957 kB).

HTTP Response Header

NameValue
dateSun, 10 Nov 2024 06:30:36 GMT
content-typetext/html; charset=UTF-8
varyAccept-Encoding
last-modifiedFri, 08 Nov 2024 22:10:36 GMT
x-frame-optionsSAMEORIGIN
x-content-type-optionsnosniff
x-xss-protection1; mode=block
strict-transport-securitymax-age=15552000; includeSubDomains; preload
referrer-policyno-referrer-when-downgrade
content-security-policydefault-src * 'unsafe-inline' 'unsafe-eval' data: blob:; frame-ancestors 'self' https://resources.genesys.com https://*.seismic.com https://know.genesys.com https://help.genesys.com https://*.contentsquare.net app.contentsquare.com;
content-encodinggzip
via1.1 google
alt-svch3=":443"; ma=86400
cf-cache-statusDYNAMIC
servercloudflare
cf-ray8e03fead6d0f193f-FRA
statuscode200
http_versionHTTP/2

External factors

This page is referenced by wikipedia.
This website has excellent links from other websites.
This page has backlinks from 5,894 referring domains.
This page has 2,103,254 backlinks.
This page has backlinks from 4,046 different ip addresses.

Robots.txt

User-agent: *
Disallow: /wp-admin/
Disallow: /wp-login.php
Disallow: /wp-content/plugins/
Disallow: /metatours/
Disallow: /Audit/
Disallow: /webdev-test/
Disallow: /*showcase$
Disallow: /*bwf_dp
Disallow: /*cms_dash
Disallow: /*g-cw
Disallow: /*g-old-cw
Disallow: /*pc-cw
Disallow: /*i-cw
Disallow: /*_dev_dash
Disallow: /*archive-old/
Disallow: /campaign/
Disallow: /genesys-dx/campaign/
Disallow: /partner-campaign/
Disallow: /chunks/
Disallow: /excel-file-export/
Disallow: /media/*.pdf
Disallow: /wp-content/themes/genesys/includes/pdf-expanded-pricing.php
Allow: /wp-content/plugins/*.js
Allow: /wp-content/plugins/*.css
Allow: /wp-content/plugins/genesys-reports/build/images/genesys-logo.svg
sitemap: https://www.genesys.com/sitemap.xml

Search preview

www.genesys.com
AI-Powered CX | Genesys Cloud
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Most important keywords

Following keywords were found. You can check the keyword optimization of this page for each keyword.

KeywordResultRecheck
Genesys78%Check
Genesys Cloud68%Check
Genesys Cloud CX68%Check
Genesys Cloud AI67%Check
AI-Powered CX61%Check
Genesys Cloud platform60%Check
Cloud58%Check
customer56%Check
Genesys today56%Check
See Genesys56%Check

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