Theacsi.org - SEO Checker

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Overview of the SEO Check
Meta information
80% 
Page quality
86% 
Page structure
58% 
Link structure
47% 
Server
100% 
External factors
100% 
SEO Score
Response time
0.14 s
File size
163.50 kB
Words
1261
Media files
42
Number of links
130 internal / 16 external

Task list of SEO Improvements

Meta specifications

Title
(Critically important)
The American Customer Satisfaction Index (ACSI) - National Cross-Industry Measure of Customer Satisfaction
The page title should be shorter than 580 pixels. It is 992 pixels long. Optimize title
There are word repetitions in the page title.
Meta description
(Critically important)
The American Customer Satisfaction Index (ACSI) is the only national cross-industry measure of customer satisfaction that represents the U.S. economy.
The length of the meta description is perfect. (944 pixels out of 1000 max pixel length)
Crawlability
(Critically important)
There are no problems in accessing the website.
Canonical URL
(Important)
https://theacsi.org/
There is a valid canonical link specified.
Language
(Somewhat important)
Language detected in text: en
Language defined in HTML: en-us
Server location: United States of America
The following language is defined by HTML: en-us
Alternate/Hreflang Links
(Somewhat important)
There are no alternate links specified on this page.
Other meta tags
(Somewhat important)
There is no rel next meta tag on this page.
There is no rel prev meta tag on this page.
Domain
(Somewhat important)
The domain is no subdomain.
The domain length is good.
The domain does not contain non-latin characters.
Page URL
(Somewhat important)
No parameters were found in the URL.
No session ID was found in the URL.
The URL does not have too many subdirectories.
Charset encoding
(Somewhat important)
The charset encoding (UTF-8) is set correctly.
Doctype
(Nice to have)
The doctype HTML 5 is set correctly.
The doctype is placed at first in the HTML code.
Favicon
(Nice to have)
The favicon is linked correctly.

Meta tags

NameValue
viewportwidth=device-width, initial-scale=1.0, user-scalable=0
robotsindex, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1
descriptionThe American Customer Satisfaction Index (ACSI) is the only national cross-industry measure of customer satisfaction that represents the U.S. economy.
generatorSite Kit by Google 1.134.0
article:publisherhttps://www.facebook.com/theACSI
article:modified_time2024-08-13T11:49:39+00:00
langen-us
twitter:cardsummary_large_image
twitter:site@theACSI
og:localeen_US
og:typewebsite
og:titleThe American Customer Satisfaction Index (ACSI) - National Cross-Industry Measure of Customer Satisfaction
og:descriptionThe American Customer Satisfaction Index (ACSI) is the only national cross-industry measure of customer satisfaction that represents the U.S. economy.
og:urlhttps://theacsi.org/
og:site_nameThe American Customer Satisfaction Index
og:imagehttps://theacsi.org/wp-content/uploads/2023/12/claes-fornell_acsi-cfigroup-1024x1024.jpg
Content-Typetext/html; charset=UTF-8

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Page quality

Content
(Critically important)
This page contains 1261 words. That's ok.
27.1% of the text are stop words.
Keywords used in the page title are also used in the page content. That's good!
Words from the H1 heading are used in the page content.
The page contains a listing, which indicates a good text layout.
17 paragraphs were found on this page.
The text content is perfect.
No placeholders texts or images were found.
There are no duplicates on the site.
The average number of words per sentence of 18.28 words is good.
Frames
(Critically important)
This page does not use a frameset.
Mobile optimization
(Somewhat important)
No Apple touch icon is specified.
A viewport "width=device-width, initial-scale=1.0, user-scalable=0" is provided.
Bold and strong tags
(Somewhat important)
The usage of strong and bold tags is perfect. We recommend the use of up to 25 tags for this page.
Image SEO
(Somewhat important)
10 images have no alt attribute. The content of alt attributes is used by search engines.
Social Networks
(Nice to have)
There are only a few social sharing widgets on the page. Make your website popular in social networks with social sharing widgets.
Additional markup
(Nice to have)
No additional page markup was found.
HTTPS
(Somewhat important)
This website uses HTTPS to protect privacy and integrity of the exchanged data.
All included files are also transferred via HTTPS.

Media list

URLAlt attributeTitle
.../2022/04/acsi-logo-horizontal-alt-lg.svgThe ACSI Logo
...emes/acsi/dist/images/svg/ico-search.svgSearch Icon
...nt/themes/acsi/dist/images/svg/ico-x.svgClear Icon
...emes/acsi/dist/images/svg/ico-search.svgSearch Icon
...nt/themes/acsi/dist/images/svg/ico-x.svgClear Icon
...emes/acsi/dist/images/svg/ico-search.svgSearch Icon
...laes-fornell_acsi-cfigroup-1024x1024.jpgClaes Fornell, ACSI Founder and Chairmainclaes-fornell_acsi-cfigroup
...pe-24ecc778aaf1787ef4b2a642cf778dbf-.jpgacsi-consumer-shipping-and-mail-industry-thumbacsi-consumer-shipping-and-mail-industry-thumb
...pe-2c9bad45aae9e71c10849ae1aa25a749-.jpgacsi-energy-utilities-industry-thumbacsi-energy-utilities-industry-thumb
...pe-b5323526bd00e7242d795a145b89f3d0-.jpgacsi-finance-and-insurance-industry-thumbacsi-finance-and-insurance-industry-thumb
...pe-fc38e93855eb4fae6257023a0d1d0c70-.jpgacsi-government-industry-thumbacsi-government-industry-thumb
...pe-e07c04bb20b9f183ecc785e73a848bcf-.jpgacsi-healthcare-industry-thumbacsi-healthcare-industry-thumb
...pe-1b7e761ef718a7ebff3828d889a03942-.jpgcard-square-8card-square-8
...pe-fbbab1131645c16b2675af4cb104de76-.jpgacsi-nondurable-products-industry-thumbacsi-nondurable-products-industry-thumb
...pe-4c8e7cd01c900a86461d859dcf75f0dd-.jpgacsi-restaurant-industry-thumbacsi-restaurant-industry-thumb
...pe-eb15a831f28a9623b98466803eb55f16-.jpgcard-square-1card-square-1
...pe-7c3fe0cafa0b1e4ef23a4f840d8ab661-.jpgacsi-e-business-industry-thumbacsi-e-business-industry-thumb
...pe-ab357ba529d1a0a7248f942120ddd7a2-.jpgacsi-telecommunication-and-information-industry-thumbacsi-telecommunication-and-information-industry-thumb
...pe-16dcd973830dfb66a2343d922365e683-.jpgACSI - Airline IndustryACSI - Airline Industry
...2024/08/Q2-2024-Macro-Graph-1024x576.pngQ2 2024 Macro Graph
...tal-Return-2006-–-June-2024-1024x576.pngCumulative Total Return 2006 – June 2024
...tent/uploads/2023/12/ACSI-Benchmarks.pngNo alt attribute provided
...ntent/uploads/2023/12/ACSI-Analytics.pngNo alt attribute provided
/wp-content/uploads/2023/12/Global-CSI.pngNo alt attribute provided
...ontent/uploads/2023/12/Web-Intercept.pngNo alt attribute provided
...ma-e1a5f87ab4e12c1176c50768f8d4cba1-.jpgacsi-televisions-headeracsi-televisions-header
...ma-5807f5bd865e022f0d939e45839237f7-.jpgA row of washing machines in a store.Appliances and Electronics
...ma-e039a807fd2c894013200c2badee576e-.jpgacsi-household-appliances-industry-thumbacsi-household-appliances-industry-thumb
...ma-a59f12fb6dfe1b18985316e765ecf6aa-.jpgacsi-government-studyacsi-government-study
...ma-fb6bfced1eb65213bc541fa3d3348d6e-.jpg‘skimpflation’-Is-Here–Will-Consumers-Have-The-Courage-To-Fight-It?‘skimpflation’-Is-Here–Will-Consumers-Have-The-Courage-To-Fight-It?
...ma-93f31a7f675d773fea3ec0e93ca7a786-.pngCar-brands-with-the-highest-customer-satisfaction-ratings-in-2022Car-brands-with-the-highest-customer-satisfaction-ratings-in-2022
...ma-61e5c095e393a7ee4087c861fb64cd19-.jpgSubaru-Owners-Say-There-Are-3-Areas-Where-Their-Cars-Are-Clearly-The-BestSubaru-Owners-Say-There-Are-3-Areas-Where-Their-Cars-Are-Clearly-The-Best
...ma-625b969e312d388f23cc53569d269d7d-.jpgacsi-automobile-industry-thumbacsi-automobile-industry-thumb
...ma-49f852fc80d76904d14d559d2b7b6247-.jpgacsi-car-rental-industry-thumbacsi-car-rental-industry-thumb
...ma-91cffdf34fa318ea8155b2f2a3ff1c34-.jpgCar salesperson delivering a key to a customerCar Key
...tomer-satisfaction-index-logo-footer.svgNo alt attribute provided
...content/uploads/2022/01/ico-facebook.svgNo alt attribute provided
/wp-content/uploads/2024/03/x-logo.svgNo alt attribute provided
...content/uploads/2022/01/ico-linkedin.svgNo alt attribute provided
/wp-content/uploads/2022/01/logo-asq.pngNo alt attribute provided
...ontent/uploads/2022/01/logo-michigan.pngNo alt attribute provided
...ent/uploads/2023/05/cfi-group-150-60.pngCFI Group - Claes Fornell International - Exclusive reseller of the ACSI in the U.S.

Page structure

H1 heading
(Critically important)
The American Customer Satisfaction Index
The H1 heading is perfect.
Headings
(Important)
Some headings occur twice on the page.
The structure of headings is missing one or more levels. Do not skip heading levels.
There are 51 headings on the page. The amount of headings should be in a more proper relation to the amount of text.

Heading structure

Heading levelContent
H1 The American Customer Satisfaction Index
H2 The ACSI® is the only national cross-industry measure of customer satisfaction that represents the U.S. economy.
H2 Press Release Household Appliance and Electronics Study 2024
H2 Press Release Automobile Study 2024
H2 Industry Sectors We Serve
H2 The ACSI® Difference
H2 ACSI Products
H2 ACSI Press Releases
H2 ACSI In The News
H3 Top 10 ACSI Scores by Company
H3 ACSI Scores as Financial Indicators
H3 Consumer Shipping and Mail
H3 Energy Utilities
H3 Finance and Insurance
H3 Government
H3 Health Care
H3 Manufacturing
H3 Nondurable Products
H3 Restaurants
H3 Retail
H3 Search and Social Media
H3 Telecommunications and Information
H3 Travel
H3 U.S. Overall Customer Satisfaction
H3 ACSI Portfolio vs. S&P 500
H3 Cross-Industry Comparison
H3 Proprietary Methodology
H3 Unique Benchmarking
H3 Predictive Capabilities
H3 ACSI BENCHMARKS
H3 ACSI Analytics
H3 GLOBAL CSI
H3 Performance Marketing
H3 Press Release Household Appliance and Electronics Study 2024 Duplicate text
H3 Press Release Automobile Study 2024 Duplicate text
H3 Press Release National ACSI Q2 2024
H3 Press Release Search and Social Media Study 2024
H3 Press Release Restaurant and Food Delivery Study 2024
H3 Samsung Tops ACSI Rankings For TV Service Excellence In 2024
H3 How customers ranked PC, TV and appliance companies in 2024
H3 New report reveals which appliance brands are rated highest by consumers
H3 The Sentinel
H3 Argh! The rage-inducing state of customer service
H3 Forrest Morgeson ~ Mobility Makers
H3 It’s a new day in car customer satisfaction, led by Subaru and hybrids
H3 Hybrids Trump EVs, Gas Cars In Customer Satisfaction Study
H3 Ford’s love affair with EVs softens as profitability and consumer trends take focus
H3 Ford Customer Satisfaction Improved In 2024: Study
H3 Connect With ACSI
H4 Search
H6 – Claes Fornell, Founder and Chairman of ACSI ® University of Michigan, Ross School of Business: A Legacy of Innovations, Spring 2017
Some internal link anchor texts are too long.
Some anchor texts are used more than once.
The number of internal links is ok.
All internal links are not using dynamic parameters.
There are 16 external links on this page.

Found links on this page

LinkAttributesAnchor text
https://theacsi.org/Anchor Skip to content
https://theacsi.org/IMG-ALT The ACSI Logo
/news-and-resources/acsi-newsl...Subscribe to Newsletter
/our-industries/Benchmarks
https://theacsi.org/Anchor Text duplicate Benchmarks
https://theacsi.org/companies/By Company
/our-industries/by-industry/By Industry
/industries/consumer-shipping-...Consumer Shipping and Mail
/industries/energy-utilities/Energy Utilities
/industries/finance-and-insura...Finance and Insurance
/industries/government/Government
/industries/health-care/Health Care
/industries/manufacturing/Manufacturing
/industries/restaurant/Restaurants
/industries/retail/Retail
/industries/search-and-social-...Search and Social Media
/industries/telecommunications...Telecommunications and Information
/industries/travel/Travel
/the-acsi-difference/us-overal...U.S. Overall Customer Satisfaction
/company/key-acsi-findings/Key ACSI Findings
/the-acsi-difference/top-10-ac...Top 10 ACSI Scores by Company
/the-acsi-difference/The ACSI® Difference
https://theacsi.org/Anchor The ACSI Difference
/the-acsi-difference/acsi-scor...ACSI as a Financial Indicator
/the-acsi-difference/why-acsi/Why ACSI
/company/building-the-cross-in...Building the Cross Industry Index
/company/the-science-of-custom...The Science of Customer Satisfaction
/company/unique-benchmarking-c...Unique Benchmarking Capability
/news-and-resources/reportsReports
https://theacsi.org/Anchor Text duplicate Reports
/news-and-resources/reportsDownload Reports
https://theacsi.org/products/Explore ACSI Products
/news-and-resources/News and Resources
https://theacsi.org/Anchor News & Resources
/news-and-resources/press-rele...ACSI Press Releases
/news-and-resources/news/ACSI in the News
https://theacsi.org/company/Company
https://theacsi.org/Anchor Text duplicate Company
https://theacsi.org/company/About the ACSI
https://theacsi.org/experts/ACSI Experts
/company/history/History
https://theacsi.org/contact/Contact
/our-industries/Text duplicate Benchmarks
https://theacsi.org/companies/Text duplicate By Company
/our-industries/by-industry/Text duplicate By Industry
/industries/consumer-shipping-...Text duplicate Consumer Shipping and Mail
/industries/energy-utilities/Text duplicate Energy Utilities
/industries/finance-and-insura...Text duplicate Finance and Insurance
/industries/government/Text duplicate Government
/industries/health-care/Text duplicate Health Care
/industries/manufacturing/Text duplicate Manufacturing
/industries/restaurant/Text duplicate Restaurants
/industries/retail/Text duplicate Retail
/industries/search-and-social-...Text duplicate Search and Social Media
/industries/telecommunications...Text duplicate Telecommunications and Information
/industries/travel/Text duplicate Travel
/the-acsi-difference/us-overal...Text duplicate U.S. Overall Customer Satisfaction
/company/key-acsi-findings/Text duplicate Key ACSI Findings
/the-acsi-difference/top-10-ac...Text duplicate Top 10 ACSI Scores by Company
/the-acsi-difference/Text duplicate The ACSI® Difference
/the-acsi-difference/acsi-scor...Text duplicate ACSI as a Financial Indicator
/the-acsi-difference/why-acsi/Text duplicate Why ACSI
/company/building-the-cross-in...Text duplicate Building the Cross Industry Index
/company/the-science-of-custom...Text duplicate The Science of Customer Satisfaction
/company/unique-benchmarking-c...Text duplicate Unique Benchmarking Capability
/news-and-resources/reportsText duplicate Reports
/news-and-resources/reportsText duplicate Download Reports
https://theacsi.org/products/Text duplicate Explore ACSI Products
/news-and-resources/Text duplicate News and Resources
/news-and-resources/press-rele...Text duplicate ACSI Press Releases
/news-and-resources/news/Text duplicate ACSI in the News
https://theacsi.org/company/Text duplicate Company
https://theacsi.org/company/Text duplicate About the ACSI
https://theacsi.org/experts/Text duplicate ACSI Experts
/company/history/Text duplicate History
https://theacsi.org/contact/Text duplicate Contact
/news-and-resources/acsi-newsl...Text duplicate Subscribe to Newsletter
https://theacsi.org/companies/View the Latest Benchmarks
/remarks-by-the-acsi-chairman/Remarks by the Chairman
/news-and-resources/press-rele...A-TITLE Press Release Household Appliance and Electronics Study 2024
/news-and-resources/press-rele...View Press Release
/news-and-resources/press-rele...A-TITLE Press Release Automobile Study 2024
/news-and-resources/press-rele...Text duplicate View Press Release
/the-acsi-difference/top-10-ac...See Top Ten Scores
/the-acsi-difference/acsi-scor...Learn More
https://theacsi.org/companies/Browse by Company
/industries/consumer-shipping-...Text duplicate A-TITLE Consumer Shipping and Mail
/industries/energy-utilities/Text duplicate A-TITLE Energy Utilities
/industries/finance-and-insura...Text duplicate A-TITLE Finance and Insurance
/industries/government/Text duplicate A-TITLE Government
/industries/health-care/Text duplicate A-TITLE Health Care
/industries/manufacturing/Text duplicate A-TITLE Manufacturing
/industries/manufacturing/nond...A-TITLE Nondurable Products
/industries/restaurant/Text duplicate A-TITLE Restaurants
/industries/retail/Text duplicate A-TITLE Retail
/industries/search-and-social-...Text duplicate A-TITLE Search and Social Media
/industries/telecommunications...Text duplicate A-TITLE Telecommunications and Information
/industries/travel/Text duplicate A-TITLE Travel
/the-acsi-difference/us-overal...IMG-ALT Q2 2024 Macro Graph
/the-acsi-difference/us-overal...National ACSI Scores
/the-acsi-difference/acsi-scor...IMG-ALT Cumulative Total Return 2006 – June 2024
/the-acsi-difference/acsi-scor...Text duplicate ACSI as a Financial Indicator
/the-acsi-difference/LEARN MORE ABOUT THE ACSI
https://theacsi.org/products/ACSI BENCHMARKS ACSI BenchmarksSM gives clients valuable insights for all aspects of their organization’s customer experience, along with the ability to comp...
https://theacsi.org/products/ACSI Analytics ACSI AnalyticsSM is a powerful tool set that enables clients to leverage the predictive capabilities of the American Customer Satisfaction Ind...
https://theacsi.org/products/GLOBAL CSI Global CSISM enables organizations throughout the world to partner with ACSI and use its powerful, scientific methodology to create customer satis...
https://theacsi.org/products/Performance Marketing Based on their performance, companies may earn the opportunity to use the ACSI name and logo in external communications and marketing. ...
https://theacsi.org/products/View All Products
/news-and-resources/press-rele...Text duplicate A-TITLE Press Release Household Appliance and Electronics Study 2024
/news-and-resources/press-rele...Text duplicate Press Release Household Appliance and Electronics Study 2024
A-TITLE Press Release Household Appliance and Electronics Study 2024
/news-and-resources/press-rele...Text duplicate A-TITLE Press Release Automobile Study 2024
/news-and-resources/press-rele...Text duplicate Press Release Automobile Study 2024
A-TITLE Press Release Automobile Study 2024
/news-and-resources/press-rele...A-TITLE Press Release National ACSI Q2 2024
/news-and-resources/press-rele...Text duplicate Press Release National ACSI Q2 2024
A-TITLE Press Release National ACSI Q2 2024
/news-and-resources/press-rele...A-TITLE Press Release Search and Social Media Study 2024
/news-and-resources/press-rele...Text duplicate Press Release Search and Social Media Study 2024
A-TITLE Press Release Search and Social Media Study 2024
/news-and-resources/press-rele...A-TITLE Press Release Restaurant and Food Delivery Study 2024
/news-and-resources/press-rele...Text duplicate Press Release Restaurant and Food Delivery Study 2024
A-TITLE Press Release Restaurant and Food Delivery Study 2024
/news-and-resources/press-rele...Explore Press Releases
https://hometheaterreview.com/...External View article on Home Theater Review🔗
https://www.consumeraffairs.co...External Subdomain View article on Consumer Affairs🔗
https://www.tomsguide.com/news...External Subdomain View article on Tom's Guide🔗
https://www.washingtonpost.com...External Subdomain View article on The Washington Post🔗
https://www.bostonglobe.com/20...External Subdomain View article on Boston Globe🔗
https://podcasts.apple.com/us/...External Subdomain View article on Mobility Makers with 'JR Morning (listen on Apple Podcasts)🔗
https://www.consumeraffairs.co...External Subdomain Text duplicate View article on Consumer Affairs🔗
https://insideevs.com/news/730...External View article on Inside EVs🔗
https://www.teslarati.com/ford...External Subdomain View article on Teslarati🔗
https://fordauthority.com/2024...External View article on Ford Authority🔗
/news-and-resources/news/More ACSI In the News
https://theacsi.org/No Text
https://www.facebook.com/theACSINew window External Subdomain No Text
https://twitter.com/theACSINew window External No Text
https://www.linkedin.com/compa...New window External Subdomain No Text
/cdn-cgi/l/email-protection[email protected]
https://asq.org/New window External No Text
https://michiganross.umich.edu/New window External Subdomain No Text
https://cfigroup.com/New window External IMG-ALT CFI Group - Claes Fornell International - Exclusive reseller of the ACSI in the U.S.
https://theacsi.org/products/Products
/our-industries/Text duplicate Benchmarks
/news-and-resources/Text duplicate News and Resources
https://theacsi.org/company/Text duplicate Company
/privacy-and-security/Privacy & Security
/disclaimersdisclosures/Disclaimers/Disclosures
/privacy-and-security/Cookie Policy
/accessibility-statement/Accessibility

Server configuration

HTTP redirects
(Critically important)
This page redirects to "https://theacsi.org/"
HTTP header
(Important)
No X-Powered HTTP header is sent.
This page uses GZip for compressed data transmission.
Performance
(Somewhat important)
The page response time is excellent with 0.14 seconds.
The file size of the HTML document is fine (164 kB).

HTTP Response Header

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External factors

Blacklists
(Nice to have)
This website is not classified "for adult only".
This page is referenced by wikipedia.
This website has excellent links from other websites.
This page has backlinks from 6,504 referring domains.
This page has 32,494 backlinks.
This page has backlinks from 4,339 different ip addresses.
Facebook popularity
(Somewhat important)
The page has 0 shares and comments on Facebook.

Links from Wikipedia

You can find more links using Wikipedia search

Robots.txt

# START YOAST BLOCK
# ---------------------------
User-agent: *
Disallow:

Sitemap: https://theacsi.org/sitemap_index.xml
# ---------------------------
# END YOAST BLOCK

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theacsi.org
The American Customer Satisfaction Index (ACSI) - National Cross-In...
The American Customer Satisfaction Index (ACSI) is the only national cross-industry measure of customer satisfaction that represents the U.S. economy.

Most important keywords

Following keywords were found. You can check the keyword optimization of this page for each keyword.

KeywordResultRecheck
ACSI87%Check
Customer83%Check
Satisfaction83%Check
Customer Satisfaction83%Check
American Customer Satisfaction82%Check
Customer Satisfaction Index82%Check
American Customer Satisfaction Index81%Check
American75%Check
National ACSI75%Check
Index74%Check
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